Closed Captioning and Audio Description on your mobile device

For select Broadway shows, the Orpheum Theatre Group is proud to offer access to GalaPro, a revolutionary, innovative app for accessibility, which enhances the audience’s experience for live performances. Patrons using the app can now enjoy a show with closed captioning, as well as audio description when available.

GalaPro is the first-of-its-kind mobile application that enables the attendees to not only see and hear the performance, but to understand what is being said as well. GalaPro is compatible with any smartphone or tablet.

GalaPro requires a one-time installation of the app. It is easily accessible and can be downloaded for free from the App Store/Google Play. GalaPro provides users with the complete itinerary and program for closed captioning, provided in real time, as well as the Audio Describe Program for the visually impaired when available. 

GalaPro's unique technology is designed specifically to adhere to the theatre. Airplane mode is always on so there will be no messages or phone calls, and captions are displayed on a black screen with red or gray text that only the individual looking at the screen can read. There are no bright lights to disturb anyone.

So, go ahead, download, sit back, and enjoy the show and let GalaPro make sure you understand it all.

Get Started with GalaPro

  • Download GalaPro from the App Store or Google Play. Search for GalaPro (one word).
  • Select “Get Started Now” to enter your email address and create a password.
  • Tap the compass arrow to select Memphis.
  • Tap the show’s name on the home page for information.

When you are in the theater, right before the show:

  • Set your phone to Airplane mode
  • Turn on WiFi and choose the GalaPro WiFi with the password “galapro1” (all lowercase)

If you would like to use GalaPro but do not have a mobile device, a limited number of compatible devices are available to be borrowed at coat check. Available on a first-come-first-served basis.

Please note: If you plan to use the audio description feature, you will need to bring your own headphones or earbuds.

Upcoming Orpheum Shows Using GalaPro

Dear Evan Hansen: Closed captioning available

More shows to be added as they are confirmed

Accessibility at the Orpheum and Halloran Centre

Infrared assistive listening devices to amplify sound from the stage are also available and can be borrowed from coat check for any show. Available on a first-come-first-served basis.

To learn about the Orpheum Theatre Group's other accessibility opportunities, click here. For questions about GalaPro or other accessible needs, email info@orpheum-memphis.com.

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