In order to provide excellent service to all of our patrons, including those with disabilities, the Orpheum Theatre Group endeavors to provide an accessible experience for everyone within our venues and on our website.
Accessible and Wheelchair Seating
The Orpheum Theatre is a historic building. By enlisting the aid of an accredited architectural firm and input from other organizations concerned with limited access, we have made every effort to provide comfortable and accommodating space for physically challenged patrons.
Accessible seating has been arranged at the back of the left orchestra section. As we are not able to provide seating in the upper levels of the theatre because of safety precautions, the seats in this designated area are priced at the lower balcony price.
There are five spaces for wheelchairs and five chairs for other accessible needs, such as walkers and any other physical limitations. The row directly in front of the wheelchair spaces, Row BB, is held for anyone accompanying patrons with accessible seating requirements. Row BB tickets are priced the same as the regular back orchestra. These seats are released for public sale 48 hours prior to performance time or earlier in the event of a sell-out.
The five chairs available in the accessible section for other special needs patrons can be sold to companions or other patrons without special needs 48 hours before performance time provided they are still available.
Accessible seating is also available in the Halloran Centre theatre on the floor, mid-section, and on the mezzanine.
The Orpheum's elevator is accessible on the orchestra, mezzanine, and balcony levels. The lower lounge, Grand Tier, and gallery levels are available by stair.
All levels of the Halloran Centre are accessible by elevator.
Hearing and Visually Impaired Resources
Assisted listening devices are available in both venues and can be requested through an usher or the house manager. At the Orpheum Theatre, an assisted listening device directly at Coat Check.
Interpreters for patrons with hearing or visual impairments can be also be requested with at least two weeks advance notice by calling 901-525-7800.
Accessible Parking and Valet
Some public lots near the Orpheum Theatre and Halloran Centre offer handicap parking, including the MLGW garage, which has handicap spots easily accessible by elevator.
Valet parking is also available for most shows at both venues and can be reserved in advance online through A+ Parking Memphis.
For any other need or question, please call the Orpheum Theatre Group at 901-525-3000.
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Tips and tools to customize your web browsing experience can be found at https://www.w3.org/WAI/users/browsing.
We strive to make sure our website conforms to W3C WAI’s Web Content Accessibility Guidelines 2.0, Level AA. If you have questions or concerns about the accessibility of our website, please contact us by sending an email to email@example.com or by calling us at 1-901-529-4233.
The Orpheum Theatre Group’s website contains links to websites hosted by third parties, and we are unable to account for the accessible experience on these sites.