COME JOIN OUR TEAM

Below are the current opportunities available to join the Orpheum Theatre Group team.

Bartender

The Orpheum Theatre Group is hiring bartenders to work part-time on evenings and weekends based on the theatre's schedule.

Qualifications

  • Must be personable, outgoing, and energetic
  • Current ABC Card a plus, or 60 days to apply from time of initial employment

Apply in person at the Halloran Centre for Performing Arts & Education, next door to the Orpheum, Monday through Friday, 10am to 3pm. No phone calls please.


Box Office Patron Services Representative

Reports to: Box Office Supervisor
Classification: Part-time
FLSA Status: Non-Exempt

A patron services representative, or PSR, provides the highest level of customer service to ticket buying patrons for the Orpheum Theatre and Halloran Centre. The Patron Services position is the first impression customers receive of the Orpheum Theatre Group. Successful candidates will be professional, personable and patron service oriented individuals who show great attention to detail in a fast-paced environment. We are selling experiences, not just tickets. Our organization hosts 150+ events per year.

Primary responsibilities include (but not limited to):

  • Single and Season ticket sales in box office phone room, ticket windows, Halloran Centre and concierge desk upon occasion for Orpheum productions and theatre rentals. Provide detailed and accurate event information for all shows on sale.
  • Season ticket holder renewals, exchanges, special needs
  • Learn and manage a great deal of information about concerts, events and promotions to best answer patrons’ questions pleasantly, confidently, and efficiently
  • Monitor and respond promptly to patron emails requesting information
  • Participate in special events such as the Orpheum’s Annual auction
  • Able to manage high volume of phone calls and window ticket sales
  • Strong computer skills as we use two computerized ticketing systems
  • Other duties as assigned by box office management.

Qualifications

  • High School diploma
  • One year minimum experience in customer service
  • Flexible schedule which includes weekdays, evenings, weekends and holidays
  • Cash handling experience

Competencies

  • Enthusiastic team player
  • Strong email etiquette
  • Proficient in Microsoft Office Suite
  • Strong organizational skills
  • Detail oriented
  • Knowledge of the ticketing industry preferred
  • Software proficiency with Ticketmaster and Archtics preferred but not required

Environmental Conditions and Physical Demands

While performing the duties of this job, the employee is regularly required to use their hands to handle or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Employee will be in a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.

Interested applicants should apply in person. No phone calls please.


Bartender

The Orpheum Theatre Group is hiring bartenders to work part-time on evenings and weekends based on the theatre's schedule.

Qualifications

  • Must be personable, outgoing, and energetic
  • Current ABC Card a plus, or 60 days to apply from time of initial employment

Apply in person at the Halloran Centre for Performing Arts & Education, next door to the Orpheum, Monday through Friday, 10am to 3pm. No phone calls please.


Bar Back

The Orpheum Theatre Group is hiring bar backs to work part-time on evenings and weekends based on the theatre's schedule.

Qualifications

  • Must be personable, outgoing, and energetic
  • Current ABC Card a plus, or 60 days to apply from time of initial employment

Apply in person at the Halloran Centre for Performing Arts & Education, next door to the Orpheum, Monday through Friday, 10am to 3pm. No phone calls please.


Housekeeper

Department: Housekeeping
Reports to: Housekeeping Manager
Classification: Part-time
FLSA Status: Non-Exempt

Position summary

The Housekeeper position provides a clean, sanitary comfortable, orderly and satisfying surroundings for the employees, and public. The housekeeper promotes sanitary conditions which prevent the spread of germs and odors.

Essential Functions

Essential functions are listed in order of importance. Responsibilities include, but are not limited to the following:

Housekeeping

  • Maintain facility in a sanitary and infection-free condition through washing, cleaning and replacement of equipment and furnishings.
  • Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc.
  • Requires working in damp, dusty and dirty areas.
  • Responsible for disposal of trash, waste, and other disposable materials.
  • Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, EPA, State Health Department, etc.
  • Clean areas as assigned by the Housekeeping Manager.

Safety and Compliance

  • Use safety precautions in all housekeeping services.

Qualifications

Education: High School Diploma or equivalent preferred
Experience:

  • 6+ months of housekeeping experience.
  • Must be able to communicate clearly with managers and other personnel.
  • Able to reach, bend, stoop and frequently lift up to 20 pounds.
  • Be able to work in a standing position for long periods of time (up to 8 hours daily).

Environmental Conditions and Physical Demands

Requires standing and walking about 90% of the time; may lift and carry objects up to 20 lbs.; may climb stairs; may bend, twist, kneel, stoop and reach overhead; may be exposed to irregular ranges of humidity and temperature.

Interested applicants should submit a resume via email to hr@orpheum-memphis.com.

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