We are working with our artists, promoters, producers, and staff to provide information about our events and the impact of COVID-19 (Coronavirus) and will continue to post up-to-date information.

COVID-19 (CORONAVIRUS) Precautions and Information

As our community continues to navigate the COVID-19 pandemic, we are closed until further notice. The Orpheum Theatre Group prioritizes the safety of its audiences, artists, staff, and volunteers. We look forward to welcoming you back soon.

As a nonprofit arts organization, closing our doors means a substantial loss of income. Funds from tickets and concession sales make up the largest part of our revenue and are vital to our financial stability. This closure greatly affects our ability to preserve our beautiful historic theatre and to share the performing arts with everyone in the community. If you would like to make a tax-deductible donation to help us continue during this unprecedented time, you can do so here.

Engage with Us Online

From education and community engagement through new participatory series to virtual performances of existing ones, we're bringing you content each week on all of our social media channels and website.

Our doors may be temporarily closed, but we still want you to experience the performing arts in exciting and engaging ways, at a time when it may be more important than ever to do so.

In June, we're bringing summer camp right into your home with virtual camps for students in grades 3-5 and 6-8. See how the community has gotten involved with our weekly Creative Challenge from our Education & Community Engagement team, or check out what our student alumni have been up to. Plus, see how regular programs are thriving virtually.

Enjoy an evening in and support local musicians with the new Virtual Voices edition of the Memphis Songwriters Series each Saturday night.

To explore all of the ways we can stay engaged, inspired, and united, learn more about our Virtual Programming and Engagement.

Contact Information

The staff of the Orpheum Theatre Group is working remotely. Here is how to best connect with us:

The box office cannot accept calls at this time. The voicemail at 901-525-7800 will be monitored, but we recommend email or Facebook message as the quickest way to contact the Orpheum Theatre Group.

Spotlight Partner Support

The restaurants that support our mission need our help. As you consider your dining options over the next weeks, we hope you'll consider the many restaurants that help make entertainment and education at the Orpheum Theatre and Halloran Centre possible.

You can find more information on our Spotlight Restaurants page. We will continue to share service updates as new information becomes available. Thank you for helping our partners and the Mid-South community during these trying times.

Schedule Changes

Please note the following information on a show-by-show basis. 

Southern Momma An Em Comedy Show, May 29, Orpheum Theatre: Canceled. Credit card refunds will be automatically issued by the purchaser’s original point of purchase.

Brit Floyd, June 6, Orpheum Theatre: Rescheduled to June 5, 2021. All tickets will be honored at the rescheduled performance. Read the band's statement. 

2020 Peabody Rock And Blues Band Concert Featuring Al Paris, June 13, Halloran Centre: Rescheduled to Sept. 26, 2020. All tickets will be honored at the rescheduled performance. 

Mr. Provider, June 20, Halloran Centre: Canceled. Credit card refunds will be automatically issued by the purchaser’s original point of purchase.

#IMOMSOHARD, July 12, Orpheum Theatre: Canceled. Credit card refunds will be automatically issued by the purchaser’s original point of purchase. 

Shinedown, Aug. 28, Orpheum Theatre: Canceled. Credit card refunds will be automatically issued by the purchaser’s original point of purchase. 

Other Rescheduled Dates

That Golden Girls Show!: Rescheduled to June 26-27, 2020.

Garry Goin Presents Sounds of Vinyl: Rescheduled to July 31, 2020.

Shinedown: Rescheduled to Aug. 28, 2020. 

Farewell Angelina: Rescheduled to Oct. 2, 2020.

Baby Shark Live!: Rescheduled to Oct. 17, 2020. 

Willie Nelson & Family: Rescheduled to Nov. 16, 2020.

Black Violin: Rescheduled to Dec. 6, 2020.

Jaimee Paul and Leif Shires in Concert: Rescheduled to Feb. 20, 2021. 

Alison Brown: Rescheduled to April 3, 2021.

Celtic Woman: Rescheduled to April 25, 2021.

Postponed Events

Story Fest 2020

SugaShack Presents: A Tribute to Marvin

Memphis in May's Ghana Live

Rescheduled dates for postponed events will be announced as soon as they have been determined.

Events scheduled at Orpheum Theatre Group venues are often presented by third-party promoters, and every event is managed by many partners around the country. We are working diligently with the artists, promoters, producers, and other involved parties to provide answers as soon as possible.

Summer Camps & Intensives Information

Rising Star Camp, Broadway Boot Camp, and Mending Hearts Camp for grades 6-8 are all going virtual! Through the technology of Zoom and the innovation of our camp directors and professional teaching artists, campers will participate in interactive classes that will bring creativity, community, and collaboration directly into their homes. We cannot wait for you to join us in the virtual world this summer!

Visit our camp pages to learn more about each of these virtual camps, as well as details for registered and new campers. We'll also reach out via email and phone to all registered campers with additional information.

Mending Hearts Camp for grades 3-5 has been postponed. Registered families are encouraged to check their emails for updates. 

For Rising Star and Broadway Boot Camp questions, email blue@orpheum-memphis.com or call 901-529-4242.

For Mending Hearts Camp questions, email mendinghearts@orpheum-memphis.com or call Sheree Stubblefield at 901-529-4247.

On June 17, we will share information about the status of Story Lab, Musical Theatre Intensive, and Technical and Design Theatre Intensive as it relates to the impact of COVID-19. Please mark your calendars.

High School Musical Theatre Awards

We are thrilled to announce that instead of our traditional in-person evening, we will be hosting a virtual celebration of all of our participating Orpheum High School Musical Theatre Awards schools! We will not have nominations and no awards will be given out, instead we will join together and unite in the virtual realm to keep the spirit of collaboration and community going strong! We will air this celebration on June 22, 2020, at 7pm on Facebook, Instagram, Twitter, and YouTube and our website. 

Future Events

Future performances and events not listed on this page are currently still scheduled as planned.

We are closely and consistently monitoring information about the virus and its impact, and we will continue to evaluate procedures according to the guidance of the CDC as well as city and state officials.

You can find the most up-to-date information on this page of our website, and we’ll also email patrons affected by cancellations and other changes and share information through social media.

Refund Information

For canceled shows, all credit card purchases will be automatically refunded within 30-45 business days. Refunds should post to your account within 7 business days of the date the refund was processed, and exact timing varies by bank or credit card provider.

Ticketmaster purchasers who would like to request a refund should contact Ticketmaster directly to request their refund by calling 800-653-8000. Refunds policies vary by promoter and may not be available for every show.

Refund requests must be received no later than 48 hours before showtime and cannot be processed after the show begins.

If you purchased through the Orpheum box office, email boxoffice@orpheum-memphis.com.

More Information

Email info@orpheum-memphis.com with general questions.

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