We are working with our artists, promoters, producers, and staff to provide information about our events and the impact of COVID-19 (Coronavirus) and will continue to post up-to-date information.

COVID-19 (CORONAVIRUS) Precautions and Information

As our community continues to navigate the COVID-19 pandemic, we are closed until further notice. The Orpheum Theatre Group prioritizes the safety of its audiences, artists, staff, and volunteers. We look forward to welcoming you back soon.

As a nonprofit arts organization, closing our doors means a substantial loss of income. Funds from tickets and concession sales make up the largest part of our revenue and are vital to our financial stability. This closure greatly affects our ability to preserve our beautiful historic theatre and to share the performing arts with everyone in the community. If you would like to make a tax-deductible donation to help us continue during this unprecedented time, you can do so here.

Contact Information

The staff of the Orpheum Theatre Group is working remotely. Here is how to best connect with us:

The box office cannot accept calls at this time. The voicemail at 901-525-7800 will be monitored, but we recommend email or Facebook message as the quickest way to contact the Orpheum Theatre Group.

Spotlight Partner Support

The restaurants that support our mission need our help. As you consider your dining options over the next weeks, we hope you'll consider the many restaurants that help make entertainment and education at the Orpheum Theatre and Halloran Centre possible.

You can find more information on our Spotlight Restaurants page. We will continue to share service updates as new information becomes available. Thank you for helping our partners and the Mid-South community during these trying times.

Schedule Changes

All events through April 20, 2020, as well as additional shows after that date, have been postponed or canceled at the Orpheum Theatre and Halloran Centre. Please note the following information on a show-by-show basis. Unless noted, new dates for postponed shows will be announced as soon as the rescheduled performances are confirmed. We will update this page with additional information as it becomes available.

Farewell Angelina, March 14, 7:30pm, Halloran Centre: Postponed to a TBD date. All tickets for the March 14 show will be honored at the rescheduled performance. 

America, March 15, 7pm, Orpheum Theatre: Canceled. The OTG and Ticketmaster have reached out to purchasers directly with cancellation information. Credit card refunds were automatically issued by the purchaser’s original point of purchase. 

Black Violin, March 21, 7:30pm, Orpheum Theatre: Rescheduled to Sunday, Dec. 6, 2020. All tickets for the March 21 show will be honored at the December performance. 

• Ballet 5:8, March 21, 7pm, Halloran Centre: Canceled. The OTG and Ticketmaster have reached out to purchasers directly with cancellation information. Credit card refunds were automatically issued by the purchaser’s original point of purchase. 

• Dinner on Stage, March 23, Orpheum Theatre, 6pm: This event has been postponed; refunds were issued automatically.

Memphis Songwriters Series, March 26, 7pm, Halloran Centre: Postponed; no refunds necessary as tickets were cash at door

Southern Momma An Em Comedy Show, March 27, 7:30pm, Orpheum Theatre: Rescheduled to Friday, May 29, 2020. All tickets for the March 27 show will be honored at the May performance.

That Golden Girls Show!, March 28, 2:30pm & 7:30pm, Halloran Centre: Rescheduled to June 26-27. Tickets for the evening performance originally scheduled for 7:30pm March 28 will be honored for the rescheduled evening performance on Friday, June 26, at 7:30pm. Tickets for the matinee performance originally scheduled for 2:30pm March 28 will be honored for the rescheduled matinee performance on Saturday, June 27, at 2pm.

A Bronx Tale, April 7-12, Orpheum Theatre: Canceled. The OTG and Ticketmaster have reached out to purchasers directly with cancellation information. Season ticket holders have several options for the reapplication or refund of the value of their tickets, and single ticket credit card refunds will be automatically issued by the purchaser’s original point of purchase. Read all full cancellation details. The Broadway 101 workshop scheduled for April 11 in conjunction with this show has also been canceled, and refunds will be issued to registrants automatically.

SugaShack Presents: A Tribute to Marvin, April 10, 7:30pm, Halloran Centre: Postponed to a TBD date. All tickets for the April 10 performance will be honored on the rescheduled date.

PSS PSS, April 11, 10am, Halloran Centre: Canceled. The OTG and Ticketmaster have reached out to purchasers directly with cancellation information. Credit card refunds were automatically issued by the purchaser’s original point of purchase. 

Otis Redding III, April 11, 7:30pm, Halloran Centre: Postponed to a TBD date. All tickets for the April 11 performance will be honored on the rescheduled date. 

Story Fest 2020, April 15-16, 7pm Halloran Centre: Postponed to TBD dates. All free tickets reserved for the April 15-16 events will be honored on the rescheduled dates. We are committed to making sure these incredible students have the opportunity to tell their stories and that the community has the chance to hear them. 

Garry Goin Presents Sounds of Vinyl, April 17, 7:30pm, Halloran Centre: Postponed to a TBD date. All tickets for the April 17 performance will be honored on the rescheduled date. 

Ballet Memphis' Cinderella, April 18-19, Orpheum Theatre: Canceled by Ballet Memphis. If you purchased through Ticketmaster or the Orpheum box office, all credit card purchases were automatically refunded. Refunds should post to your account within 7 business days, and exact timing varies by bank or credit card provider. If you purchased through Ballet Memphis, a Ballet representative will contact you with refund information.

Alison Brown, April 18, 7:30pm, Halloran Centre: Postponed to a TBD date. All tickets for the April 18 performance will be honored on the rescheduled date. 

Willie Nelson & Family, April 20, 7:30pm, Orpheum Theatre: Rescheduled to Monday, Nov. 16, 2020. All tickets for the April 20 show will be honored at the November performance.

Celtic Woman, April 22, 7pm, Orpheum Theatre: Rescheduled to April 25, 2021. All tickets for the April 22 performance will be honored at the April 25, 2021, show.

Southern Comfort Jazz Orchestra, April 22, 7:30pm, Halloran Centre: Canceled in conjunction with the University of Memphis. The OTG and Ticketmaster will reach out to purchasers directly with cancellation information. Credit card refunds were automatically issued by the purchaser’s original point of purchase. 

MSA's Songwriter Showdown, April 23, 7pm, Halloran Centre: Postponed to a TBD date in conjunction with the Memphis Songwriters Association. 

Baby Shark Live!, April 24, 6pm, Orpheum Theatre: Rescheduled to Saturday, Oct. 17, 2020. All tickets for the April 24 show will be honored at the October performance.

Shinedown, April 25, 8:30pm, Orpheum Theatre: Rescheduled to Friday, Aug. 28, 2020. All tickets for the April 25 show will be honored at the August performance.

Jaimee Paul and Leif Shires in Concert, April 25, 7:30pm, Halloran Centre: Postponed to a TBD date. All tickets for the April 25 performance will be honored on the rescheduled date. 

Memphis in May's Ghana Live, May 7, 7:30pm, Orpheum Theatre: Postponed to a TBD date. All tickets for the May 7 performance will be honored on the rescheduled date. Read Memphis in May's full public statement. 

Future shows not listed above are currently still scheduled as planned.

In addition, Camp SAY Across the USA: Memphis, scheduled for March 28 & 29, has been postponed. No rescheduled date has been announced at this time.

Events scheduled at Orpheum Theatre Group venues are often presented by third-party promoters, and every event is managed by many partners around the country. We are working diligently with the artists, promoters, producers, and other involved parties to provide answers as soon as possible.

We are closely and consistently monitoring information about the virus and its impact, and we will continue to evaluate procedures according to the guidance of the CDC as well as city and state officials.

You can find the most up-to-date information on this page of our website, and we’ll also email patrons affected by cancellations and other changes and share information through social media.

Refund Information

Ticketmaster purchasers who would like to request a refund should contact Ticketmaster directly to request their refund by calling 800-653-8000. All credit card purchases will be refunded within 5 business days. Refunds should post to accounts within 7 business days, and exact timing varies by bank or credit card provider.

Refund requests must be received no later than 48 hours before showtime and cannot be processed after the show begins.

If you purchased through the Orpheum box office, email boxoffice@orpheum-memphis.com.

More Information

Email info@orpheum-memphis.com with general questions.

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